![]() ![]() Once on that page, click on “help with order” and that will take you to a message section. Sending a photo through the purchases and reviews section.Ĭlick on your profile photo, choose “ purchases and reviews ” and click there to go to the page with your orders listed. If you’ve already placed the order, one way to send a photo to the seller is to go to your profile and find the orders and reviews section. How to send a photo if you’ve already placed the order. The important thing to remember is that if you’ve sent one message, you can find it in your messages, so keep everything in one place if that’s the case! Adding additional messages will run the risk of letting details get lost between more than one thread. The Etsy app shows this option on the personal profile page at the top with the conversation balloon icon. ![]() If you end up looking at the personal profile of the seller for some reason, you can also send them a message from that page by clicking the conversation balloon icon. Contact an Etsy seller through their personal profile. On the Etsy app, this option also shows up as a little conversation balloon icon at the top of the listing photo. You can also start a message thread by clicking on the “message shop owner” button at the bottom of the listing page. On the Etsy app, this will show up as a little conversation balloon icon at the top of the page.Ĭontact using the message seller button on the listing page. One way to contact the seller for the first time would be to click on “contact” under the seller’s profile picture on the shop home page. If you use the system to send messages that violate the terms of use, or if you use it to spam people, Etsy can revoke your messaging privileges.Ĭontact the Etsy seller using the shop’s home page. If you’re ordering something custom, or anything that requires sending the shop owner information, it’s best to register so that they can communicate directly with you without worrying about their messages going into the spam folder!Īnother thing to know about the Etsy messenger system is that there are terms of use that go along with it. You can leave Etsy sellers a message when you check out, even if you’re using the Guest Checkout, but after that the responses that you get will be via email. If you check out as a guest, the seller will be able to send you messages through the Etsy convo system, but Etsy will forward that to you in an email. One thing to remember as far as the Etsy messenger system goes is that you’ll need to be registered on Etsy to send a message to a seller. The basics of using the Etsy messenger system. This article contains affiliate links, which will pay me a small commission at no cost to you if they’re used to make a purchase. How to attach a photo or file that’s too big or not in the right format.What if you can’t attach the photo to the Etsy message?.How to send a photo if you’ve already placed the order.Haven’t sent a message to the seller yet? Send a photo using these contact methods.Already sent the seller a message? Use the Etsy convo system to send the photo.The basics of using the Etsy messenger system. ![]()
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